Privacy Policy – Blink Shine

At Blink Shine, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your data when you visit our website, purchase car care products, or use our detailing services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping and service experience. This includes:

1.1 Personal Information

We may collect personal details such as:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Vehicle Details (for detailing service bookings)

  • Payment-related details (processed securely through third-party gateways)

1.2 Non-Personal Information

We may also collect certain technical data automatically, including:

  • IP address

  • Browser type & device information

  • Operating system

  • Website interaction details

  • Pages visited and time spent

1.3 Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Store your preferences

  • Maintain shopping cart sessions

  • Analyze website performance

You may disable cookies via browser settings, but certain features may not function properly.

2. How We Use Your Information

Blink Shine uses the information collected for purposes including, but not limited to:

  • Processing and fulfilling your orders

  • Managing payments through trusted gateways

  • Providing order updates, invoices, and confirmations

  • Enhancing website performance and user experience

  • Offering customer support and resolving inquiries

  • Sending promotional offers, newsletters, and product updates (optional)

  • Improving product quality and service efficiency

  • Maintaining internal records and legal compliance

You may opt out of marketing communications at any time.

3. How We Protect Your Information

Your security is our priority. We implement industry-standard measures, including:

  • SSL Encryption: All data transferred through our website is encrypted.

  • Secure Payment Processing: We do not store card numbers, CVV, or passwords. All payments occur through PCI-DSS-compliant gateways.

  • Restricted Access: Only authorized staff members can access customer details under confidentiality controls.

  • Data Security Protocols: We use appropriate technical and organizational safeguards to prevent unauthorized access, alteration, loss, or misuse of data.

4. Sharing of Information

Blink Shine does not sell, rent, or trade your personal information.

We only share details when necessary, including:

  • Courier & Logistics Partners: For delivering your orders.

  • Payment Gateways: To securely process payments.

  • Analytics & IT Services: To monitor website performance and security.

  • Legal Authorities: Only when legally required for protection, audits, or enforcement.

All third-party partners follow strict confidentiality and security guidelines.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Maintain business records

You may request deletion of your data anytime.

6. Your Rights

As a Blink Shine customer, you have the right to:

  • Access the personal data we store

  • Update or correct your information

  • Request deletion of your data

  • Opt out of promotional communications

  • Ask how your data is stored or processed

You can exercise these rights by contacting us.

7. Third-Party Links

Our website may contain links to third-party services or websites.
Blink Shine is not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing their policies before providing any personal information.

8. Changes to This Privacy Policy

Blink Shine reserves the right to modify or update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of our website signifies your acceptance of the revised policy.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact us at:

Email: info@blinkshine.com
Phone: +91 7997999293 
Address: Indore, Madhya Pradesh, India